Thinking about a new bathroom? Here are the questions we hear most often.
A standard family bathroom typically takes 10–14 working days from strip-out to final clean. Wet rooms and layout changes can extend to 3–4 weeks. We'll give you an exact timeline with your quote.
In most cases, no. Replacing an existing bathroom inside your home does not require planning permission. Loft conversions, extensions, or flats in listed buildings can be exceptions — we'll advise during the consultation.
Yes. Many customers choose their own suite, tiles, or taps — and we'll fit them. We can also supply everything ourselves at trade prices, which is usually cheaper than retail.
Everything — labour, materials, VAT, waste removal, and final clean. No hidden charges. If something unforeseen comes up behind an old wall, we'll show you and agree any change before proceeding.
Our fitters work Monday to Friday as standard. Weekend work can be arranged for urgent jobs — just ask.
2-year workmanship guarantee as standard. Manufacturer warranties on fixtures are passed straight to you.
We cover Kentish Town — primarily Kentish Town, Kentish Town, NW5 and surrounding areas, plus surrounding postcodes. Call 020 3355 7079 if you're not sure whether we cover your area.
Look for TrustMark or Federation of Master Builders membership, public liability insurance, NICEIC registration for the electrical work, and recent local references you can actually call. Avoid quotes given over the phone without a site visit — accurate pricing requires seeing the bathroom. Get at least two quotes for comparison, but don't always pick the cheapest: check what each quote actually includes (waste disposal, certificates, VAT) so you're comparing like for like.
Small refurbishments start around £2,500-£5,500. Standard family bathrooms typically run £5,500-£9,500. Premium or wet-room conversions £10,000-£18,000. London adds 10-20% over national averages. Spending much more than 5% of your property's value rarely returns a proportional uplift at sale. See full pricing breakdown.
A straightforward refresh takes 5-7 working days. A standard family bathroom 10-12 days. A full refurbishment with layout changes 14-18 days. Wet rooms typically 12-15 days. We give you a written programme before starting and stick to it unless we find hidden problems during strip-out.
Most clients do, provided you have access to another toilet and washing facility. We isolate water only when necessary and reconnect the WC each evening where possible. If your bathroom is the only one, we sequence the work to minimise disruption — typically the WC is back in service after day 2.
Not for a standard internal bathroom installation. Permission is needed only if your home is listed, in a conservation area with Article 4 Directions, or if external work is required (new soil stack on a visible elevation). Building Regulations apply to the work itself regardless of planning permission. See bathroom installation service.
Replacing fittings in their existing positions usually doesn't trigger Building Regs. Adding new electrics, moving drainage, structural changes, or new ventilation does. We handle all notifications via our competent person scheme registrations and supply the certificates on completion.
Every installation includes a written workmanship guarantee plus a TrustMark Insurance-Backed Guarantee that protects you if we cease trading during the warranty period. Manufacturer warranties on baths, brassware, and electrical components run separately, typically 5-10 years.
Yes. The Disabled Facilities Grant is worth up to £30,000 in England (£36,000 in Wales). We complete the eligibility paperwork, work with the council and your occupational therapist, and bill the council directly. Most adaptations qualify for 0% VAT relief. Full DFG and disabled adaptations details.